Product Information:  SIEMENS TXL-1008K FIRE ALARM CONTROL OPERATOR INTERFACE PANEL 1YEAR WARRANTY   Shipping or Local Pickup: Shipping: We are not responsible for customs fees, duties, or taxes on international shipments. As always please contact us with any shipping questions you might have.  Free shipping is to the 48 continental states only, excluding freight shipments, Alaska and Hawaii. On Freight Shipments we charge a flat rate of $200 USD to start the process for freight shipments. If the cost of freight should be more than $200 the buyer is responsible for covering the difference in price! International Shipping only provided via the Ebay International Shipping Program. Local Pickup: Integrity Electric offers local Pick-up on all items for no charge! Contact us on eBay to schedule a local pick-up today!  Hours of Operation: Monday-Friday, 8am – 4:30pm EST  Address: 8949 E Washington St. Indianapolis, IN 46219 Payment and International Sales: Payment: We accept all forms of payment listed: PayPal, MasterCard, Visa, American Express, and Discover. International Sales: If you are an international customer please use the eBay International Shipping Program! We are not responsible for customs fees, duties, or taxes on international shipments. We reserve the right to refuse service to international customers as we see fit, please use the international shipping program. Some countrys are prohibited from buying from the United States should we suspect that the buyer is buying to sell or use in a prohibited Country the buyer will be reported to the authorites and ebay. Return Policy and Warranty: Return Policy: We offer a 30 Day return policy on all items sold. You have 30 days from the day you receive your product/s to contact us in order to return your item for a full refund or exchange. We do sell used products so we have found that it is best to let our customers install and test the product upon receving the item. We try to maintain a high feedback score and we are always willing to work with you on any problem. So please contact us before you resort to leaving negative feedback or opening a request with eBay. We are NOT responsible for and do not take returns for the following: Installation errors, Electrical Overload or shipping damage via a return. *Buyers Note* A restock fee of 25% may be applied if the buyer orders by mistake or makes a false claim to return the item. Warranty: Most of our Items have a warranty of some type. These types include 30 Day, 90 Day, 1 Year and 2 Year. Our warranty and company is not a representative of the manufacturing company. The Warranty is covered only by Integrity Electric, this warranty covers failure to be fully operational during warranty activation time and seller descression. Seller Descression means that we reserve the right to choose either a replacement, repair or refund after the intial 30 days is up. When contacting us about the warranty the more infromation you provide the better we will be able to assist you in exchanging or giving you a refund less than or equal to that of the cost of the item. The warranty does not cover: Shipping damage in the event of a return from buyer to seller, damage due to installation error and/or and electrical overload.